Support Engineer

About Green Jade Games

Green Jade Games are a progressive casino game developer working in the regulated online space, headquartered in Malta, Europe. Founded in 2017, Green Jade Games have a catalog of over 20 games from three unique game genres, including Arcade Skill games, an emerging category in which Green Jade Games have a strong market lead.

What you will be doing?

This role provides you the opportunity to join a newly created support team where you will be collaborating on a different number of tasks among IT professionals.

A flavour of what you’ll be doing:

  • Troubleshooting customer queries. 
  • Identify, evaluate, escalate, and document incidents and problems.
  • Managing and interpreting databases.
  • Liaise with third party suppliers
  • Manage and troubleshoot data issues.
  • Maintain appropriate documentation.

You Are:

  • 1 + years experience using SQL 
  • 1 + years of experience in application/software support
  • Previous Experience in iGaming would be considered an asset.

Send your application

To Apply please send us your CV and Cover Letter to [email protected] and we will review this and get back to you as soon as we can.

Working with Green Jade Games

Do you feel you have what it takes to be part of our team?

Here at Green Jade Games, we are looking for something different, someone different.

Passion

Growing Company

Fun

Creative